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    • Shipping in 2-6 working days
    • Shipping flat rate of USD 30
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    • If any item is not to your liking, contact our Customer Care team to arrange for the return and refund
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Shipping Information


Shipping Time

Shipping Costs

Payment Options

International Delivery
(Non-GCC countries)

2-6 Working Days

USD 30**

· Cards

· PayPal

Orders are processed and shipped 6 days a week (Saturday-Thursday), except UAE public holidays.

As soon as the order is processed by us you will get a notification with the tracking code from the shipping provider, who will confirm the best delivery time in advance.

You can track your order with our delivery partners by simply logging onto their website and quote your tracking number.

Website: www.aramex.com/express/track.aspx
Number: +971600544000

After the order is shipped, the courier can keep your order for a maximum of 14 days, and if we cannot get in touch with you after 14 days, the order will be cancelled and returned to our warehouse. In this case, since we incur a significant shipping cost, we may refuse future post-paid (COD) orders from you.

Depending on your country, customs fees, duties and taxes may apply. All these potential surcharges are the responsibility of the customer. Should any such surcharges be applied, then the shipping provider will contact you for clearing them before releasing your order. Failure to pay these fees will cause the parcel to be returned to us at the customer’s cost.

For any questions about your delivery, please contact our Customer Care team at customercare@sivvi.com or call us on +971 4 383 2000 during our regular working hours (Sunday to Thursday, 09:00am-05:30pm UAE Time - GMT+4).

Our courier partners do their best to deliver within the time frames mentioned above. However, there are times when you may experience a short delay in receiving your shipment due to customs clearance or if they cannot reach you.

**Bulk Orders
At SIVVI, we welcome bulk orders from our shoppers; however, we are unable to offer free shipping. If you would like to place a bulk order, please contact our Customer Care team at customercare@sivvi.com.

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